Training
Seminars, trainings and brown bag lunches range over a wide variety of topics relevant to your colleagues. Below we list some of the most popular, and we can customize sessions to fit the needs of your unique work culture.
Anger Management at Work
Anger is a common but rarely understood emotional response to perceived or actual injustice. Today’s fast-paced, demanding workplaces are prime environments for generating angry verbal, non-verbal and physical expressions of frustration with others including coworkers, supervisors and customers. The training will explore commonly-held myths about anger including the belief that anger is always destructive, showing anger is a sign of losing control, and anger management means “keeping your mouth shut” when you are upset. Participants will learn and practice how to recognize and express anger in ways that enhance physical, social and mental health at work. Productivity and morale is best served when people express their differences in a civil manner.
Civility at Work
How well people communicate with one another is at a premium in today’s workplace. Learning and practicing principles of respect for one another is not a novel idea. However, we seem to be living in a time when the notion of “manners” has been discounted in the name of getting the job done faster and faster. This training will provide participants with the opportunity to explore, enrich and practice civility as the central ingredient in the creation, maintenance, and evolution of an emotionally-healthy work environment.
Communication Skills at Work
Communication is the key to financial and emotional prosperity in today’s rapidly changing workplace. The Workshop guides participants through a Communication Model, which accentuates active listening, understanding, and responding. Emphasis is placed on selection of words, tone/volume of voice, and body language.
Conflict Management at Work
This training experience will provide participants with tools for exploring how each of us thinks about conflict and what our dominant response is to being in conflict with another individual or group. The way we think about conflict will have a major influence on how we manage our perceptions that are interests are being violated by the ideas and actions of others. Conflict is driven by the fear that we have or are going to lose control over a situation. Conflict can be helpful unless it is permitted to graduate to levels of hostility that produce destructive results. Conflict is neither good nor bad. Successful conflict management happens when individuals and groups agree to address their differences in a constructive manner as problems to be solved not battles to be won.
Drug-free Workplace: A Partnership for Health and Safety
Alcohol and other drug abuse are still the #1 cause of health and safety problems for business and industry. This training identifies and discusses the nature and extent of substance use in the workplace. It seeks to extract the views of participants on what they perceive to be necessary in characterizing someone having a use, misuse or dependency problem. An array of chemical substances are reviewed in terms of the health and safety implications accompanying their use. Participants are encouraged to think about their own use of chemical substances, including tobacco, in a non-judgmental framework.
Generation Diversity in the Workplace
Diversity is the one characteristic we all have in common. We are all different. Diversity unites us while providing opportunities for growth if we effectively manage the uncertainty (stress) that accompanies change. Each individual has unique tolerances for engaging differences. This presentation will utilize insights we have gained over the years in understanding and practicing change management as a model for embracing the benefits of generation diversity in the workplace. The US Workforce now has four (4) generations at work. Each generation has strengths defined which were developed in response to different forces in time.
Keys to Communication With Difficult People
The three most important skills in working with other people are communication, communication, and communication. Everyone in today’s workplace is being called upon to be more productive to improve the bottom line. We should not be surprised that these stresses produce the opportunity for more conflict and its accompanying consequences. This training is about practicing common sense skills in an effort to bring out the best in one another and in our work environments.
Managing The Stress of Change
Change has become the rule and not the exception in today’s workplace. This workshop will teach valuable skills in change management, including the common reasons why individuals resist change. Participants will take part in a change management exercise that will test their tolerances for change and their “fight or flight” responses. The training will make use of the text titled Who Moved My Cheese by Spencer Johnson, M.D.
Positive Attitude: Everyday’s Key To Success
Developing and maintaining a positive attitude toward work is a recognized determinant of employee success in every sector of our results-driven economy. This presentation will explore the mental state called attitude, which predisposes people to act in certain ways. A positive attitude is created and maintained by influences such as optimism, resourcefulness, authenticity, and civility. Along with sharing their own success stories, participants will explore and discuss real-life examples of people who exemplify the poser of a positive attitude. The driving principal behind the presentation is that employees can choose to have a positive attitude, which creates a win-win situation for all concerned.
Sexual Harassment Awareness
Employees have the right to work in an environment free from sexual harassment. This training assists participants in assessing their verbal, non-verbal, and physical demeanor as it may be perceived in the eyes of others. The nature, definition and types of sexual harassment are presented and discussed from a legalistic, as well as a “reasonable person”, perspective. Where possible, company policies are included in the training. Role-playing on appropriate touch, language, and visual imagery are blended into the presentation.
Tobacco-Free Living Workshop: Preparing to Quit
The Tobacco-Free Living Workshop is a 45 minute motivational presentation to enhance awareness of resources available to quit smoking. The workshop features a self assessment of the benefits of quitting smoking and how people are approaching the challenges to quitting. Participants will develop a personalized Quit Plan. This is not a smoking cessation group. Family members of those who smoke are also welcome to attend.
Wellness Training
Wellness is an empowering way of living life that leads to greater health, less stress and more joy. To achieve it requires knowing how well you are now, and how you can improve your wellness. In this training session participants will assess their current levels of wellness, will learn and experience simple new wellness tools, and will plan a path of wellness into the future.
Critical Incident Support
Beacon can provide support in the aftermath of natural and man-made disasters or violence, such as death and injury of employees, robbery, or accidents. The goal in such cases is to limit potential damage created by an event or ordeal and to speed the recovery process for both the people involved, and the organization.
Our trauma response includes phone consultation to identify needs and plan services, expedited EAP scheduling for individuals needing timely support, and on-site support and debriefing if appropriate. We assist managers in recognizing post-traumatic symptoms and provide guidance on how to refer to Beacon or other resources for additional support or care.
These services are available as part of a complete EAP or on a fee-for-service basis.